Shipping
How much does shipping cost?
We offer free domestic shipping on all orders over $88 within Australia.
Standard shipping within Australia is $8.95 per order. Express shipping is $15.95 and can be selected at check out.
Standard shipping to New Zealand is AU$14.95 and will take 3-7 business days for delivery.
Orders are processed within 24 hours at our Sydney warehouse and will then take between 1-9 business days to arrive, dependant on your location and service selected. You will receive tracking details once your order is on its way.
Order processing and shipping times may vary (particularly over peak periods such as Black Friday) and HARLOW HARRY does not take responsibility for shipping delays. Please note all deliveries have an automatic authority to leave and HARLOW HARRY is not liable in instances of non-delivery or theft.
What happens if I order an item that's on pre-order?
When you order an item that's currently on pre-order, we reserve it especially for you. To ensure all your items arrive together, your entire order will be shipped once your pre-ordered item becomes available. This means you'll receive everything in one convenient delivery, rather than multiple shipments. We appreciate your patience and promise it will be worth the wait!
Remember, you can always check the estimated shipping date of your pre-order item on its product page or contact our customer service team if you have any further questions. Thank you for shopping with us!
International Shipping
Standard international shipping to all other locations is available from AU$42 and is calculated at checkout.
Our ceramic dog bowls are unavailable for international shipping due to the fragility of the items.
You will be responsible for any duties or taxes from customs within your country. Please contact us directly at hello@harlowharry.com.au for any other international shipping or wholesale enquiries.